f3yourmind

Implementing a new methodology is a painful exercise.  Lots change, lots break, and lots of so-called “colateral damage”.  I have tried implementing new methodologies including XP and Scrum many times.  I have also witnessed a lot of attempts by other people, and been involved while others drove the initiative.  Every time, it has lead the organisation into a disruptive, stressful state.  The most common position taken by the implementors is:

Of course it is disruptive.  That’s part of the change-process.  We all knew that from the moment we started. How else do you think it’s going to get better?

In the past, I’ve been guilty of the same.  The end result is that I am left unsatisfied and unfulfilled, and so is the organisation. Yes, it may eventually get better.  Eventually I got sick of taking this high road.  Well, it only took two such situations a long time ago to realise that I was messing up royally.

In my quest to do things better, I drew inspiration from test driven development and dealing with old, messy legacy code.  Three very distinct things which are rooted in software development and changing legacy code is very, very apt.

1. Rolling out a methodology is at the implementation level.  So, was there a design for the implementation in the first place?  Implementation without design always ends up in a mess.
2. Even if we abstracted the design from one implementation, does the design support all implementations?  ”Similar” does not equate to “same”.
3. The existing methodology has a set of protocols by which the organisation functions, while the new methodology introduces a new set of protocols.  Just dumping down the new protocols is the equivalent of rip and replace – the grand rewrite without care for migration.  Is this the only way?

So, taking inspiration from code, here is something that you can try when attempting a new rollout.

Understand the existing implementation. Use a test based approach to concretely discover existing protocols within the organisation.  This may be as simple as playing out what-if scenarios that test the communication pathways.  Keep your eyes wide open for seams or boundaries.  These seams are candidates for incision points for introducing a new protocol facing in towards the area under change while honoring the old protocol facing out towards the other side that should not be changed (yet).

Design, design, design. Once you understand the existing protocols and how they behave under certain scenarios, you switch to design mode.  Look again at the dependency graph within the organisation for a particular protocol.  What is affected when a certain event occurs?  Then look at your candidate seams and incision points and design your wedge.  It may be a transformer that completely modifies information as it crosses over the seam.  Maybe it’s a buffer with a finite capacity that slows things down and trickle feeds info to the other side.  What about a filter that removes some info?  How about something that just decorates existing info with a just a wee bit more that is tolerable on the other side.

This design is mostly about designing feedback loops.  As such, you need to consider the temporal and synchronous aspects of feedback also. What is the expected latency when I stick in this new wedge?  Will it take one week or one day or one hour when something crosses this boundary?  Do we send off some info and wait for a response on the same pathway, or do we get informed of which other pathway to regularly check for the response?  Perhaps someone gets nudged when the response arrives.

Implement it test first. While it may seem like a lot of upfront work is necessary to get the ball rolling, it can be done in tiny steps.  You don’t need to fall into the analysis hole when looking for seams.  Nor do you need to get stuck looking for the perfect design.  It is better to remain concrete for long periods of time, than speculate at possibilities.  Doing a little bit at a time with some small tests helps you keep both feet on the ground.  For example, you want to switch from the old protocol of reporting progress with budgeted vs actual to burning down story points.  Some people still need to use the budget vs actual report and it is inefficient to have to maintain both (not to mention not DRY at all).  We need a way of transforming from burn down to budget vs actual.  Think about candidate tests that will shift you towards that goal?  Maybe it’s “I should be able to take existing budgeted tasks in a time frame and map it to tasks on the burndown”.  Perhaps it is “I should be able to introduce new time frames on the budgeted vs actuals that synchronise with new sprint boundaries”.

These are just some things that I think and try out.  It comes from me being sick and tired of subjecting people to stressful implementations and being party to messed up implementations too.  It’s just too easy to blame someone or something else for our own ineptitude.  I don’t take the high road anymore.  I take the middle road.  It doesn’t travel straight, and has branches with dead ends too, but it leaves me a lot more content.

In my last post I said we should let Scrum die.  We can’t let Scrum die.  It doesn’t behave like that.  It will only die off its own accord if we die first and then it dies because it has no reason to exist.  So you got to kill it.  Here’s why (again?).

Software development is about people and the way people work alone and together.  People create code in software development.  Without that code, these people don’t exist; they have no purpose.  Code is the creation of the people, and people live off this code.  When the code is good, then life is good.  When the code is poisonous, then people start dying slowly.  When the smell of death is in the air, they look for help.  Some stare into the mirror called Scrum. They see themselves and the way they behave.  It’s an ugly sight.  They realise that they should behave better.  After all, software is about the way people work alone and together.

Regularly looking into the Scrum mirror, they improve their behavior over time, and everyone is happier than the moment before.  That’s a nice view.  Just look in the mirror and it looks good.  Very rarely do they also look again through the window into the fields of code that feeds them.  The poison is still coursing through their veins.  They will die, eventually … by the host that they created that was supposed to nourish them.  The only way to survive is to deal with the fields of code.  Get rid of the toxins.  There are two fundamental ways(*) that you can get rid of toxins: (a) eliminate duplication, and (b) make the code as you wish it to be.

If they just stare into the mirror and hardly ever look out the window, they will just exist on the plateau of complacency.  In order to avoid that state of being, they need to focus on the fields of code.  The urge to look in the mirror is strong, and as useful as it was, it becomes a very unbalanced state of existence.

So, look in the mirror, but look through the window too.  Create fields of code without toxins so that you provide nourishment for the next person.  That is ubuntu coding.

Actually, the only mirror you need is the person working next to you.

(*) Think deeply about these two fundamental things and try it out.  Everything else will fall into place from this. For example, the act of eliminating duplication forces you to consider where to locate a single piece of code, how it should be used and where it can be used, etc.  That is design and architecture.  With duplication, you don’t need to consider any of those things.  That’s toxic.

Software is all about delivering something useful to a customer.  That’s it – nothing else.  Politics is about acquisition of power.  Nothing else matters.  Now mix the two together.  How often have you heard a developer say something like “It’s not my problem, it’s just politics”?   That poor developer doesn’t stand a chance.  Imagine trying to deliver software while there is a raging power battle going on.  I don’t think software delivery stands any chance of success in that battle.  In fact, software delivery just becomes a tool for the politicians.

When someone is plotting for power, nothing else matters, not in the least software delivery.  I’ve been there and done that.  It’s just messy, soul destroying stuff.  These days, I look for the power battle and try to focus on software by raising the delivery stakes to higher than the power battle.  If I can’t do that, then the software was never the focus in the first place.  Then I recommend pulling the plug.  Regardless, that’s my cue to leave.  Not because I am a coward, lacking courage, but for the simple fact that those power grabs are completely meaningless, except for the power-hungry.

As long as there is a political game being played, you simply won’t deliver software on time, on budget and keep customers happy.  BTW you can just forget about collaboration too.  That space will always be filled with contempt.

Let me put it another way: Any attempt at being agile in a political environment will always lead to failure.  While you are trying to learn, others are trying to gain power.  It doesn’t work!

Sourced from http://www.sahistory.org.za

At the Scrum gathering I had a tiny little conversation with Lorraine Steyn of Khanyisa Real Systems and Henrik Kniberg of Crisp about some of the values in our organisations.  At the top of Henrik’s value list was Freedom.  It seemed straight forward enough, until I started thinking about what freedom means to me.

My early perspective and experience on (the lack of) freedom is based purely on oppression of apartheid.  Ok, that’s over, so I am now free. Right?

Then John Lennon’s Imagine lyrics sang through my head.  If we’ve nothing to kill or die for, will we have universal freedom?

Hold on, what about when Janis Joplin sang Me and Bobby McGee – “Freedom’s just another word for nothing left to lose”?  That sounds too dreary for a concept that should make me happy.

Tonight I saw a quote by Maria Montessori on the wall next to my wife’s desk at home.  It’s been there forever and it says:

“The  essence of independence  is to be  able to do something for one’s self.”

I like this the most.  Be able to something for yourself and you will gain independence which sets you free.  It also reminds me of the self-organising mantra in Scrum-land.  Self organising implies that the team wants to be able to manage themselves so that they achieve independence (freedom).  But, there is a little spark of conflict in here.  As individuals we also have priorities and values, which is not necessarily aligned with that of the team.  Is it acceptable to compromise just to subscribe to the homogeneity of the team?

I think it’s a long walk to freedom.

I got a tweet from Clive Seebregts which pointed me to an InfoQ article that made reference to an old Hanselminutes podcast that I did.  It’s nice to see that diversity is not being left in the wilderness and that other people are thinking about it again.  It seems like some people are trying to promote diversity and others are trying to manage the challenges of diversity.  Hmmm, somewhere there is point of brutal contact, but it will be for the good.

BTW, digging around on material diversity in agile teams I came across this video.  I didn’t know it existed at all.  Suddenly, the references to the FIFA 2010 World Cup seem sooooo dated.